BOOK
Book Courses
- Once you have completed the online registration and sent the enrollment form for each SSI course/event, and completed the payment of each course/event enrollment deposit or full fee, we will immediately process your SSI online enrollment.
- Once registration is complete, go to your mailbox to receive SSI student emails and log in with your preset account password. View digital materials on your phone, tablet, or PC.
- Please upload your photo ID (life photo is acceptable, only front photo is required) or pass it to the instructor to upload it for you 7 days before the class.
- Account Name Atoll Diving Enterprise Account Number 83000101769900 Bank Name Chang Hwa Bank Hengchun Branch Branch Code 8348 IBAN ,BIC / Swift International Bank Code CCBCTWTP830
- Please use LINE to tell us the last five digits of your account after you send the money. LINE ID:microchang LINE official account@atolldive
Booking Fee Collection
(A) Deposit: 30% deposit is required to reserve your diving activities and accommodation. Reservations for more than 3 consecutive days require a 50% deposit.
(B) Full Payment: The full balance of the contract is due and payable in full prior to the date of check-in or the start date of the program. Derivative charges will be settled on the date of check-out or the end of the program, and the amount paid will be retained as a non-refundable credit for future purchases.
Change Booking
(A) If a passenger requests a change in the content of his/her request after making a reservation, he/she shall not be required to pay any fees for the change.
(B) There is a limit of one change. If the notice of change arrives four days prior to the scheduled date of stay, the amount paid will be retained for credit within ninety (90) days and no refund will be made.
(C) Order changes or reservations will not be accepted within three days prior to check-in or event.
Cancel Booking
(A) Force majeure: On the day of the booked accommodation, due to force majeure or other events that are not attributable to the person on that day, such as the issuance of sea and land typhoon warnings, earthquakes, or floods resulting in traffic disruptions, etc., the hotel may choose to postpone or refund the deposit in full. (Based on the status issued by the county (city) government where the hotel is located.)
(B) Personal Factor: Cancellations are subject to a pro-rated deposit and $100 handling fee as follows:
- Guests whose notice of cancellation arrives before 14 days prior to the scheduled date of stay may request a refund of 100% of the deposit paid.
- Guests whose notice of cancellation arrives between 10 and 13 days prior to the scheduled date of stay may request a refund of 70% of the deposit paid.
- Guests whose notice of cancellation arrives between 7 and 9 days prior to the scheduled date of stay may request a refund of 50% of the deposit paid.
- Guests whose notice of cancellation arrives between 4 and 6 days prior to the scheduled date of stay may request a refund of 40% of the deposit paid.
- Guests whose notice of cancellation arrives 2 to 3 days prior to the scheduled date of stay may request a refund of 30% of the deposit paid.
- If the notice of cancellation arrives before the first day of the scheduled stay, the Guest may request a refund of 20% of the deposit paid.
- If the Guest's notice of cancellation arrives on the day of the scheduled stay or if the Guest fails to notify the Guest of the cancellation, the Guest shall not be entitled to a refund of the full amount of the deposit paid.
(C) Refund Method for Booking Diving Activities
- If the weather is not suitable for diving, all fees and activities can be reserved for one year from the date of the activity. The interpretation is final.
- If you are unable to participate in the dive program due to personal reasons on the day of the program and before the start of the program, you will be refunded 50% of the booking fee or the program fee.
- If you are unable to participate in or give up the diving activity due to personal reasons on the day of the activity and while the activity is in progress, the diving activity cannot be reserved and the booking fee or activity fee cannot be refunded.
You can also contact us through LINE@, social media (Facebook, Instagram) and Whatsapp!
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